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Blue Ridge Pain Management Associates

Legal

Notice of privacy practices

How we use and protect health information, and what this website does and does not collect.

Your health information

We use and disclose protected health information to provide treatment, obtain payment, and carry out our health care operations, as permitted under federal and Virginia law. Other disclosures require your written authorization, which you may revoke at any time in writing.

You have the right to inspect and obtain a copy of your records, to request an amendment, to request restrictions on certain uses, to request confidential communications, and to receive an accounting of certain disclosures.

This website

Our website does not create a patient portal and is not a secure channel for protected health information. Please do not submit symptoms, diagnoses, medication details or other clinical information through any form on this site.

Website forms collect only the contact details you enter so our staff can return your request. We use standard web analytics to understand which pages are useful; this does not identify you as a patient.

Questions or complaints

To ask a question about this notice, request records, or file a complaint, call our office at 540-444-5670 and ask for the Privacy Officer. You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.