Accessibility statement

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG is the widely used technical standard for accessible websites, and Level AA is the conformance level we have chosen as our target. Accessibility is reviewed whenever we publish new pages, and we test with keyboard-only navigation and screen reader software.

We describe this as a target rather than a guarantee: like most websites, ours combines our own pages with third-party content, and we work continuously to find and fix anything that falls short.

The site is built to work with the assistive technology and settings already on your device. Pages use semantic headings and landmarks so screen readers can navigate, meaningful images have alternative text, links are descriptive, color contrast meets AA thresholds, body text is 17 pixels or larger, and every interactive element is reachable and operable by keyboard with a visible focus indicator.

An accessibility tool is also available on every page, represented by a blue icon. It lets you enlarge the text, switch to a high-contrast view, underline all links, enlarge the mouse cursor, view the site in grayscale, and pause animated movement. Your choices are remembered on your device for your next visit.

The site also respects the reduced-motion setting on your device: when it is on, background image transitions and scroll animations are automatically disabled.

Despite our best efforts, some parts of the site are not fully accessible yet. We note them here so you know what to expect and how to get help:

The embedded maps on our location pages are provided by a third-party mapping service, and we cannot fully control their accessibility. Office addresses on those pages are written in plain text and open a directions page, so the map itself is never the only way to find us.

Some patient documents, such as the new-patient packet, are provided as PDFs hosted by a third party. We cannot guarantee every PDF meets accessibility standards. If any document is difficult for you to read, call us and we will provide the information in another format, including by mail or in person.

If you use a screen reader, magnifier, or voice-control software and encounter a page that does not work with it, please tell us — see how to report a barrier below. Barrier reports help us prioritize fixes.

All five of our locations offer accessible parking and step-free entry, and our examination and procedure rooms accommodate mobility devices. Sign language interpretation and other auxiliary aids can be arranged at no cost to you — please tell our staff when you schedule so we can have them in place for your visit.

If any part of this website or any of our offices is difficult for you to use, call 540-444-5670 and ask for the office manager. Tell us the page or situation and how you were affected. We will respond and provide the information you need in another format while we correct the issue.